FAQ
Frequency Asked Question
Client confidentiality is a top priority. We adhere to strict ethical and legal standards to protect your privacy. Information shared in therapy is confidential except in rare circumstances where mandated by law or when there is a risk of harm to yourself or others.
We accept all medical aids. However, it’s the patient’s responsibility to enquire with your medical aid regarding available funds for psychology consultations before starting therapy. For clients paying out-of-pocket, fees and billing procedures will be discussed with the practice administrator. We provide detailed invoices that may be submitted for potential reimbursement from your medical aid.
Our therapists are licensed Psychologists registered with HPCSA and licensed Social Workers registered with SACSSP with extensive training and experience in their respective specialties. They are committed to ongoing professional development to provide the highest quality of care.
You can schedule an appointment by calling our office, via WhatsApp and filling out an online form. Our administrative staff will assist you in finding a convenient time for your initial consultation.
Open communication is essential. Your therapist encourages you to discuss any questions or concerns you have at any point during therapy. We’re here to support you throughout your therapeutic journey.
Our practice offers a range of psychological services including individual therapy, couples therapy, family therapy, and practical skills to manage life. We specialize in a variety mental health conditions such as anxiety disorders, depression, trauma recovery etc.
Therapy can be beneficial for anyone facing challenges in their personal or professional life, experiencing emotional distress, or seeking personal growth. If you’re unsure, our initial consultation can help determine if therapy is a good fit for your needs.
The first session is an opportunity for us to get to know each other. We’ll discuss your reasons for seeking therapy, your goals, and any concerns you may have. It’s also a chance for you to ask questions about the therapeutic process.
Therapy duration varies depending on individual needs and goals. Some clients benefit from short-term therapy focusing on specific issues, while others prefer longer-term therapy for deeper exploration and ongoing support.
Therapy can provide a safe and supportive environment to explore emotions, gain insight into behaviours, develop coping strategies, improve relationships, and enhance overall well-being. Many clients experience increased self-awareness, resilience, and personal growth through therapy.
We are here to support you on your path to mental wellness. If you have any further questions or would like to schedule an appointment, please don’t hesitate to contact us.
